Step8Up Cookie Policy
Updates and Step8Up Document here.
1. Our Commitment to Privacy and Compliance
At Step8Up Ltd, we take privacy, data protection, and digital governance seriously. As a regulated training, upskilling, and consulting provider working with businesses, schools, and public-sector partners, we apply the same standards of care to our website as we do to our services.
This Cookies Policy explains what cookies are, why we use them, and how you can manage them, in line with UK GDPR, ICO guidance, and recognised best practice used by larger organisations.
2. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites function correctly, remain secure, and understand how visitors interact with content.
Cookies do not give us access to your device, files, or personal information beyond what you choose to share.
3. Why We Use Cookies
Step8Up uses cookies for purposes that are standard, proportionate, and appropriate for a professional organisation, including:
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Ensuring the website operates securely and reliably
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Improving performance and user experience
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Understanding how visitors engage with content
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Supporting analytics, service delivery, and compliance monitoring
We do not use cookies to knowingly sell personal data.
4. Types of Cookies We Use
a) Strictly Necessary Cookies
These cookies are essential for the website to function and cannot be switched off. They support:
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Security and fraud prevention
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Network and system management
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Accessibility and core functionality
These cookies do not require user consent.
b) Performance and Analytics Cookies
These cookies help us understand how visitors use our website so we can improve content, navigation, and performance.
Where possible, data is aggregated and anonymised.
c) Functional Cookies
Functional cookies allow the website to remember user preferences (such as form inputs or accessibility settings) to provide a smoother experience.
d) Third-Party Cookies
Some pages may include content or services provided by trusted third parties (for example, embedded video, analytics tools, or learning resources). These providers may place their own cookies in accordance with their own policies.
5. Use of Third-Party Systems and Platforms
Step8Up uses a number of trusted third-party systems to deliver services effectively. These may include platforms for:
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Learning delivery, assessment, and certification
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Customer relationship management (CRM)
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Video conferencing and virtual events
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Marketing communications and online advertising
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Website analytics and performance monitoring
These systems may use cookies or similar technologies governed by their own privacy and cookies policies.
6. Responsibility for Third-Party Policies
Where third-party platforms are used, data processing and cookie usage are governed by the individual policies of those providers. Step8Up works with reputable suppliers that operate in line with UK GDPR and recognised international data protection standards.
Users are encouraged to review third-party privacy and cookies policies directly, particularly where online content, embedded media, or advertising services are involved.
7. Advertising and Online Content
Some cookies may support responsible online communications, such as understanding engagement with content or improving relevance. Step8Up does not knowingly use cookies to enable intrusive, misleading, or inappropriate advertising practices.
8. Lawful Basis for Cookie Use
Cookies are used in accordance with the UK GDPR and Data Protection Act:
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Strictly necessary cookies are used on the basis of legitimate interest
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Non-essential cookies are used only where consent has been provided through cookie controls or browser settings
9. Managing and Controlling Cookies
You can manage or withdraw cookie consent at any time by:
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Using our cookie settings tool (where available)
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Adjusting your browser settings to block or delete cookies
Please note that restricting cookies may affect website functionality or performance.
10. Standards, Governance, and Assurance
Our approach to cookies and data protection aligns with expectations associated with:
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UK GDPR and ICO guidance
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ISO-aligned information governance practices
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Ofsted and BCS standards for responsible digital operations
We review our use of cookies periodically to ensure continued compliance and relevance.
11. Limitation of Liability
While Step8Up takes reasonable steps to ensure the secure and appropriate operation of this website, we accept no liability for issues arising from third-party cookies, external platforms, browser configurations, or user-managed settings beyond our control.
12. Changes to This Policy
This Cookies Policy may be updated from time to time to reflect changes in law, regulation, technology, or website functionality. Any updates will be published on this page.
13. Contact Us
If you have questions about this Cookies Policy or our approach to data protection, please contact:
