Helps staff manage difficult conversations and conflict situations effectively, improving workplace relationships and safety.
Conflict Management Training Presentation
Original price was: £290.00.£190.00Current price is: £190.00.
Description
Do your staff know how to effectively manage conflict within the workplace? Are they equipped with the skills and conflict resolution strategies to de-escalate an emotive situation and feel empowered to make the right choice?
The Level 2 Understanding Conflict Management Training Presentation is an engaging resource for trainers. It is fully interactive and customisable, and is packed full of engaging imagery and illustrations. Group exercises and class questions encourage learners engagement.
Give your learners the right conflict management strategies with this engaging presentation.
Topics covered include:
- communicate to solve problems and reduce potential for conflict
- assess and reduce risks in conflict situation(s)
- de-escalate conflict in emotive situations
- use good practice after conflict situations and the key factors that influence human responses in conflict situations
